The Small Print
Terms and Conditions
1. Booking your spot!
(a) To secure your booking we require a deposit, the amount set out below. Failure to strictly comply with the deposit and final payment schedules, or any other applicable policies and procedures, will result in the automatic cancellation of pending reservations.
Deposit per person required at time of booking
Paste Presents Events
£1,800 per person
Payment can be made by stripe online portal payment or bank transfer details to be provided. Due to the nature of this small group trip, we have the right to not accept your booking. If for any reason, we do not accept your booking your deposit will be returned. If you are due a refund, the Company will return the amounts due to the same bank account or credit card that was used when the original payment was made and in the same currency that the Company originally received the funds.
(b) Our in country itinerary and booking is being provided by Limitless experiences. https://limitless-experiences.com/en/.
All event bookings, accommodation, experiences and transfers are expressly being provided by Limitless-Experiences. We therefore accept no responsibility for their inability to provide, schedule or serve our booking with them and all issues, failure to provide on promised itinerary, complaints, and liability falls with Limitless-Experiences and NOT with Paste Presents.
(c) We will ask you at the time of booking to confirm the number of members in your party and to provide us with the first forename (as shown in each passport) as well as the title and surname of each member.
(d) Special requests such as diet, room location, twin- or double-bedded room which are an important factor in the choice of your accommodation, should be indicated in writing at the time of booking. We will pass your request on to the hotel but cannot guarantee that it will be accommodated. The Company will try to arrange for special requests to be met, but cannot guarantee that they will be, nor will the Company be liable if any special request is not met.
The provision of any special request does not constitute a term of your contract with us, unless we have confirmed in writing that your requirement will be met.
(e) On receipt of your correct deposit we will confirm your place.
(f) Final payment of the cost of your arrangements is due 10 weeks prior to departure for all Paste Presents Events. If it is not paid in time, we reserve the right to treat your Booking as cancelled by you in which case the cancellation charges set out in clause 2 below will become payable by you.
2. CANCELLATION
(a) Amendments by you
We will make every effort should you wish to cancel your booking. However if a suitable replacement cannot be found you will unfortunately loose your deposit.
(b) Transfer of booking
If you or any member of your party is prevented from travelling, that person(s) may transfer their place to someone else, subject to the following conditions:
a. that person is introduced by you and satisfies all the conditions applicable to the event;
b. we are notified not less than seven days before departure;
c. the transferee agrees to these Terms and all other terms of service. The transferee is liable for any cost differences. You pay any outstanding balance payment as well as any additional fees, charges or other costs arising from the transfer.
You and the transferee remain jointly and severally liable for payment of all sums. If you are unable to find a replacement, cancellation charges as set out in clause 2(c) will apply in order to cover our estimated costs. Otherwise, no refunds will be given for passengers not travelling or for unused services.
(c) Cancellation by you
All cancellation requests must be made in writing. Cancellations are effective on the day they are received by the Company. Cancellation charges will apply, see below.
Cancellation process
Written advice of cancellation received
Days prior to departure
% of total place provision
Prior to 70 days
Loss of deposit
70-0 days
100% of total place provision
We will deduct the cancellation charge(s) from any monies you have already paid to us. Amendment charges are not refundable in any circumstances.
Important Note: Certain arrangements may not be amended after they have been confirmed and any alteration or cancellation could incur a cancellation charge of up to 100% of that part of the arrangements in addition to the charge above.
Cancellation by you due to unavoidable & extraordinary circumstances:
You have the right to cancel your place before departure without paying a cancellation charge in the event of “unavoidable and extraordinary circumstances” we would advise that you have adequate travel insurance to cover all eventualities and thus paste presents will not be held liable for any monies lost or failure for the event to take place as planned. We are trying to present an amazing opportunity for individuals, however we are not and do not claim to be a travel company.
(d) Cutting your trip short
If you are forced to return home early, the Company cannot refund the cost of any travel arrangements you have not used. If you cut short your holiday and return home early in circumstances where you have no reasonable cause for complaint about the standard of accommodation and services provided, the Company will not offer you any refund for that part of your experience not completed or be liable for any associated costs you may incur. Depending on the circumstances, your travel insurance may offer cover for curtailment, and we suggest that any claim is made directly with them.
(e) Accuracy of information
We check the information which we provide about our itinerary very carefully. However itineraries may change as a result of local conditions. We reserve the right to modify program itineraries, including arranged sightseeing and featured experts, and substitute accommodations, at any time due to unforeseen circumstances or circumstances beyond our control. Reasonable efforts will be made to operate itineraries as planned, but alterations may occur after the final itinerary has been issued.
This clause 2 outlines the rights you have if you wish to cancel your Booking. Please note that there is no automatic statutory right of cancellation under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or any equivalent legislation. We are not a travel operator or tour company, nor do we claim to be.
(f) Amendments by the Company
We reserve the right to change any of the details in our literature, including prices, in which case the Company. If we make a minor change to your experiences we will make reasonable efforts to inform you as soon as reasonably possible if there is time before your departure, but we will have no liability to you.
(h) Our suppliers (such as accommodation or transport providers) have their own terms and conditions or conditions of carriage, and these conditions are binding between you and the supplier. Some of these conditions may limit or remove the relevant transport provider's or other supplier's liability to you. Limitless- experiences facilitate all connection and bookings and as such all liability rests with them to ensure reservations are met and honoured.
(i) Please be aware that the Company accepts no responsibility or liability for any destination that imposes access restrictions or otherwise hinders peaceful enjoyment of destination services and facilities based upon race, gender or sexual preference. The Company will provide general information in line with its obligations, however, you accept that it is your responsibility to thoroughly research your intended destination to ensure that it satisfactorily meets your holiday needs and requirements.
(j) If you decide to participate in any activities including, but not limited to, any excursions involving animals, riding on animals, scuba diving, snorkeling, boating, hot air ballooning, helicopter flights, ziplining, high altitude treks, climbing, quad biking, parasailing, parachuting, kayaking, whitewater rafting, jet boat rides, polar plunge, snowmobiling, primate tracking and any other activity which Paste presents considers to carry inherent risk of serious illness, injury or death (“Activities”), then you fully understand and acknowledge that Activities carry with them various inherent risks, including serious illness, injury or death and you take complete responsibility for your own health and safety and agree to assume all risks of injury, illness or death, whether foreseen or unforeseen, that may befall you as a result of participating in any Activities and agree to release paste presents from any liability whatsoever related thereto.
5. YOUR RESPONSIBILITIES
(a) Make yourself travel aware - Before making a Booking, please consult the travel advice produced by the government of your home jurisdiction, as well as that of the government who issued the passport and/or visa you intend to travel under. Advice can change, so always check regularly for the latest updates.
(b) If the Foreign, Commonwealth and Development Office UK advises that people should not visit a particular country, we will act on this advice.
(c) In the event of active government advice and warnings against travel to a specific destination or location(s) of a trip, should the traveller still choose to travel, notwithstanding such travel advisory or warning, the Guest assumes all risks of loss, personal injury, death or property damage from any event that may arise out of or associated with the travel advice or warnings given.
(d) It is important that you check the details on your Confirmation Invoice when you receive it. In the event of any discrepancy, you should contact the Company or your Travel Advisor.
(e) General information concerning passport, visa and health requirements is set out in our literature. However, such requirements are subject to change and you must check current requirements before departure. Many countries require that passengers’ passports are valid for at least six months after the completion of their journey, and/or contains blank pages (for visas). Please visit the foreign office or government of your country of residence for advice by country. Some destinations also require visas and additional documentation and you should contact the Embassy or Consulate of the country which you are planning to visit in good time before you travel. Further information is available from Visa Central (http://visacentral.co.uk/). You should also contact your medical advisor or a specialist vaccination centre for details of the measures you will need to take prior to departure. It is your responsibility to obtain all documents required for your trip to Marrakech, including passports, visas, heath certificates and international driving licenses, to ensure that these are in proper order and to take them with you. The Company cannot be held responsible should you or any member of your travelling party be denied entry to a country and the Company does not accept any responsibility if you incur any other loss due to non-compliance with these requirements. Please consult the travel advice produced by the government of your home jurisdiction, as well as that of the government who issued the passport and/or visa you intend to travel under for further details. We will not be liable to make any refund or pay compensation if you or any member of your party is unable to proceed with the holiday as planned because of incorrect or missing personal documents, or any other failure to meet passport, visa or immigration requirements. You agree to reimburse the Company in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities.
(f) Most people go on holiday for rest and relaxation, so if in our reasonable opinion that your behavior is causing danger or damage to property or persistently affecting the enjoyment of others, we reserve the right to terminate your experience immediately. In the event of such termination our liability to you and/or your party will cease and you and/or your party will be required to leave your accommodation or other arrangements immediately. We will have no further obligations to you and/or your party. No refunds for lost accommodation or any other arrangements will be made and we will not pay any expenses or costs incurred as a result of termination. You and/or your party may also be required to pay for loss and/or damage caused by your actions and we will hold you and each member of your party jointly and individually liable for any damage or losses caused by you or any member of your party. Full payment for any such damage or losses must be paid directly to the hotel manager or other supplier prior to departure. If you fail to make payment, you will be responsible for meeting any claims (including legal costs) subsequently made against us because of your actions. together with all costs we incur in pursuing any claim against you. The Company cannot be held responsible for the actions or behavior of other guests or individuals who have no connection with your booking arrangements or with the Company.
(g) If you lose any personal items whilst on this trip, please obtain a written report from the police, to help with any insurance claim upon your return.
(h) You are responsible for the costs of any damage to the accommodation and/or any extra charges incurred with our suppliers during your experience. Should you fail to make such payment at the time the charges and/or costs are incurred, you will be liable to reimburse us for these and you authorise the Company to automatically debit your credit card to the value instructed by the supplier for any such costs and/or charges.
6. INSURANCE
We cannot emphasise enough the importance of purchasing comprehensive travel insurance at the time of booking your holiday and, at the latest, prior to date of travel. This insurance should be commensurate to the value of your Booking, and cover cancellation and curtailment, all medical expenses including evacuation/repatriation, personal baggage, personal liability, death and permanent disability and travel document insurance. If you suffer from a disability or medical condition, you should disclose this to insurers. For those who participate in sports and activities whilst on holiday that have been organised and arranged independently of us, it should be understood that participation is at the individual's own risk and it is your responsibility to obtain the relevant insurance.
7. GOVERNING LAW
These Terms and any matters arising from them are governed in all respects by the laws of Northern Ireland. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your contract or booking will be dealt with by the Courts of Northern Ireland.
8. PREGNANCY
Some of our activities may not be appropriate for an individual that is pregnant. Please inform us at the time of making your Booking if you are pregnant so that we can advise you of the suitability of the Tour you wish to book. If you become pregnant after the date of Booking, please inform us as soon as possible. We will always seek to accommodate an individual that is pregnant and will liaise with our suppliers to try to source appropriate alternative activities wherever possible. Acting reasonably, but in our sole discretion, if we are unable to properly accommodate the needs of the person(s) concerned due to their pregnancy, we will not confirm your Booking. If you did not give us details at the time of Booking or you become pregnant after Booking and we are not able to properly accommodate the needs of the person(s) concerned, we reserve the right to amend or cancel the Booking. We will only ever take such action where we reasonably believe there's a risk to your health and safety if the service was provided to you.
9. PHOTOGRAPHY DURING TRAVEL
Paste Presents may take photographs and video of Guests during the operation of our event and trip or part thereof and to use, re-use, publish, and republish their image, identity likeness, voice, interview, statements, video clips and sound recordings, and/or photographic portraits or pictures in which Guest(s) may be included (an “Image”), for promotional purposes during the event and thereafter. You will be asked to provide your explicit consent for this before travel and on behalf of all passengers. By booking with Paste Presents, Guests acknowledge that paste presents is the owner of the photographs and video and agree to allow their Image to be used in such photographs and videos, which may thereafter, be used by paste presents.
“Paste Presents” means Paste Presents and its owners, operators, parents, subsidiaries, affiliates, principals, agents, licensors, joint venturers, and all employees, officers, crew members and agents of such individuals, companies and entities.
“Booking” means the Guest or Guest’s agent’s agreement to enter into a Contract with the Company.
“Booking Terms and Conditions” or “Terms” means these terms and conditions and the information contained on this website, its Website and/or other information which will form the express terms of your Contract with Paste Presents.
“Contract” means the contract between Paste Presents and the Guest for the event as reflected in the Confirmation Invoice sent by Paste Presents to Guest’s Travel Advisor or directly to Guest.
“Guest” means each person named either on the booking confirmation or on the invoices.
“Website” means the set of related web pages, documents and hypertext links served from the web domain www.pastepresents.com
By making a Booking, the named Guest on the Booking agrees on behalf of all Guests detailed on the Booking that:
a. they have read these Terms and has the authority to and do agree to be bound by them;
b. they consent to our use of information personal data in accordance with our Privacy Policy and are authorised on behalf of all persons named on the Booking to disclose their personal details to us, including where applicable, special categories of data (such as information on health conditions or disabilities and dietary requirements);
c. they are over 18 years of age and where placing an order for services with age restrictions declare that they and all members of the party are of the appropriate age to purchase those services;
d. they accept financial responsibility for payment of the Booking on behalf of all persons detailed on the Booking.